Managed Cloud Services

Your business has embraced the cloud, yet what resources do you have to manage it? Do you have gaps in your IT infrastructure beyond the cloud? Digital Planet delivers a fully Managed Service wrapped around your environment, right up the entire stack. As part of eir evo, our biggest growth area is not just to provide a cloud platform, but to manage it too. The eir evo Managed Service capability has adapted to the emergence of cloud solutions over the past five years, enabling you to bolt on additional support services, and providing custom-built support capabilities for your environment.

 

Digital Planet, while the largest indigenous Cloud Provider in the market, operates at a level where it is still possible to have direct relationships with customers. This means we can provide support for your environment at all levels, from applications to hardware infrastructure and everything in between. A consultative-led approach based on our experience, we determine whether it is the right solution for your organisation and if it’s the right time. Our Cloud Managed Services delivers a one-stop shop solution right up the IT stack, ready to deliver best of breed outsourced to your organisation today.

Managed Cloud Services

 

Digital Planet has redefined how Cloud Managed Services should be delivered.
  • Outsourced Helpdesk

  • Hardware Support

  • Systems Infrastructure Support

Managed Services
  • Network Infrastructure Support

  • Backup Support

  • Application Support Service

Our Managed Service delivers seamless management and support of your entire mission-critical ICT infrastructure, optimised and resilient 24x7x365 from our state of the art NOC.``

Hugh Dawson, Service Director
Hugh Dawson
managed cloud services

Managed Services Features

managed services
  • Two Network Operations Centres (NOC): Headquarters in Cherrywood and a second location in a Tier 3+ data centre
  • Over 150 highly trained engineers available to your organisation
  • Dedicated Business Account and Technical Account Management
  • Multiple monitoring solutions with issue alerting for all IP-enabled devices
  • Outsourced Service Desk tailored to reporting requirements and high availability SLAs
  • Next generation technology management solutions developed over 25 years

Are you ready to fully optimise the power of Digital Planet? Speak with the team today.